Respecting Your Privacy
Your privacy is important to us.
It is BoldVoice's policy to respect your privacy regarding any information we may collect from you across our website,
https://boldvoice.com, and other sites and apps we own and operate.
Information Collection
We only request personal information when it is essential to provide you with our services. We collect this information fairly, lawfully, and with your knowledge and consent. Below are the types of data we collect:
Personal Information:
Example: When you sign up for an account, we may ask for your name, email address, phone number and native language. This information helps us tailor your experience, such as recommending specific pronunciation lessons based on your language background.
Device Information:
Example: When you access our app, we automatically collect data such as your IP address, device type (e.g., iPhone, Android), and operating system version. This helps us optimize the app for your device and troubleshoot any issues.
Interaction Data:
Example: As you use the BoldVoice app, we track your progress on lessons, the time you spend on the app, and the scores you obtain in exercises. This data helps us provide feedback, suggest areas for improvement, and enhance your learning experience.
Audio Data:
Example: When you actively use the app to practice pronunciation, we store your voice recordings to provide you instant feedback and a history of your pronunciation over time.
Use of Information
Your personal information is used for the following purposes:
To Provide Services: To fulfill your requests and deliver the services you have asked for.
To Improve Services: To enhance the functionality and user experience of our services.
To Communicate: To notify you about updates, respond to inquiries, and send relevant information related to our services. If opted-in, we may also use your phone number for promotional communications such as announcements of new features, special events, and other information we believe you will find valuable.
Additionally, by starting a free trial or subscribing through Apple, you are freely consenting us to share your personal data with Apple to assist in reviewing app refund requests. If you would like to access or delete your personal data related to consumption information, you may submit requests directly to Apple by visiting privacy.apple.com.
Data Retention and Protection
We retain your information only for as long as necessary. We protect the data we store using commercially acceptable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
Sharing of Information
We do not share your personally identifying information publicly or with third parties, except in the following circumstances:
Legal Requirements:
Example: If we are required by law to disclose your information in response to a court order or legal process, we will do so. This might occur in cases where law enforcement agencies request data to investigate illegal activities.
With Your Consent:
Example: If you opt-in to a feature that allows you to share your progress with a language tutor or a friend, we will share the necessary information only with the individuals you have specified.
External Links
Our website may contain links to external sites not operated by us. We have no control over these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Refusal of Personal Information
You are free to refuse our request for personal information, understanding that this may limit our ability to provide some services to you.
Acceptance of Practices
By continuing to use our website, you consent to our practices regarding privacy and the handling of personal information as described in this policy.
Account Deletion
If you wish to delete your account and personal information, you can do so through the BoldVoice mobile app in your Settings. Alternatively, you can request account deletion by emailing us at support@boldvoice.com. All deletion requests will be processed within 28 business days or sooner.
Contact Us
If you have any questions about how we handle user data and personal information, please contact us at support@boldvoice.com.
Effective Date: Oct 30, 2024
